Choose from the available contact methods. The methods available are determined by the Multi-Factor Authentication options that you have set. Follow the prompts to complete the verification check.
Enter and confirm the new password. Passwords must be 8 to 16 characters long and contain 3 of the following 4 criteria – uppercase letter, lowercase letter, number, and special character. Your password cannot contain your username.
Click Finish. You will receive an email confirmation.
You need to reset your password before you can reactivate your account. If you run into any problems with the forgot password process above, please contact us. Once your password has been reset you can reactivate your account.
