How Do I - Update my Account

Who can use this feature?

  • Full Access Members can change their name, department/agency, occupation, level and email address.
  • External Members can update their name, employer and occupation/job title.

When you move to another department, you can simply update your account to reflect these changes. You should not create a new one.

  1. Log in to the GovTEAMS PROTECTED Dashboard.
  2. Select the Pen icon.
  3. Update your information as required.
  4. Select Update.

To update your email address:

  1. In the Email address field, delete your old email and replace it with your new one.
  2. Select Update.

Please note:

  • You can’t change your email address to a non-government email address.
  • If you are changing your email domain (i.e. the bit after the @), a notification email will be sent to the owners of any private or hidden communities that you are a member of.
  • You can’t change your email address to an address that is already associated with an existing GovTEAMS PROTECTED account.

 

Video: Update your account - Members (no audio)

 

 

Downloadable Resources:

  1. Log in to the GovTEAMS PROTECTED Dashboard.
  2. Select the Pen icon.
  3. Select the Pen icon.
  4. Update your information as required.
  5. Select Update.
  6. Make changes where required.
  7. Select Save.

 

Video: Update your account - external members (no audio)

 

 

Downloadable Resources:


 

Frequently Asked Questions (FAQ)